Privacy Policy for CNC Machining Inquiries and Project Files

Information We Collect

We may collect information that you voluntarily submit when you contact us, request a quotation, upload files, or communicate with us by email.

• Name, company name, email address, phone number, country or region.
• Project requirements, part descriptions, materials, quantities, surface finishing needs, tolerance notes, and application details.
• Uploaded drawings, CAD files, technical documents, images, and other project-related files.
• Website usage information such as pages visited, browser type, device information, and basic analytics data.

How We Use Information

We use submitted information only for business and project-related purposes. These purposes may include:

• Reviewing CNC machining inquiries and preparing quotations.
• Evaluating material, process, surface finishing, tolerance, and manufacturability requirements.
• Communicating about project details, technical questions, quotation updates, production preparation, and delivery arrangements.
• Improving website usability, customer communication, and quotation workflow.
• Maintaining business records where necessary for project review, customer support, accounting, or legal compliance.

Drawings, CAD Files, and Technical Project Information

EASEMFG understands that drawings, CAD files, prototypes, part designs, and technical project details may contain confidential commercial or engineering information.

We use uploaded drawings and project files only for quotation review, manufacturability evaluation, production communication, quality review, and related CNC machining discussions.

We do not intentionally disclose customer project files to unrelated third parties. If a project requires formal confidentiality protection, customers may contact us before submitting sensitive files so that an NDA or separate confidentiality agreement can be reviewed.

How We Share Information

We do not sell customer personal information, drawings, or project files.

We may share necessary information only with limited service providers or project-related parties when required to support quotation, production, communication, website operation, file hosting, shipping, payment, or legal compliance.

• Website hosting and technical service providers.
• Email, communication, or CRM-related tools used for business communication.
• Manufacturing, finishing, inspection, packaging, or logistics partners where required for a specific project.
• Authorities, legal advisors, or compliance parties if required by applicable law.

Cookies and Website Analytics

This website may use cookies or similar technologies to support website operation, improve browsing experience, understand page performance, and analyze general website traffic.

Cookies may help us understand which pages are visited, how visitors interact with the website, and how we can improve the quotation and contact process. You can usually manage or disable cookies through your browser settings.

Data Retention

We retain submitted information only for as long as reasonably necessary for quotation review, project communication, customer support, business records, and legal or compliance purposes.

Project files that are no longer required may be removed from active project review systems according to internal business needs, customer requests, or legal requirements.

Data Security

We use reasonable technical and organizational measures to protect submitted information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email system, or file transfer method can guarantee absolute security. Customers should avoid submitting highly sensitive information unless appropriate confidentiality arrangements have been discussed.

International Visitors and Cross-Border Communication

EASEMFG serves international business customers. If you submit information from outside China, your information may be processed or communicated across borders for quotation, manufacturing review, customer communication, logistics, or business support.

By submitting information through this website or by email, you understand that your information may be handled in connection with international business communication and CNC machining project review.

Your Rights and Choices

Depending on your location and applicable data protection laws, you may have rights regarding your personal information, such as requesting access, correction, deletion, restriction, objection, or withdrawal of consent where applicable.

To request a review, correction, or deletion of submitted personal information, please contact us using the email address below. We may need to verify the request before processing it.

Third-Party Links

This website may contain links to third-party websites or external resources. EASEMFG is not responsible for the privacy practices, content, or security of third-party websites. Visitors should review the privacy policies of those websites separately.

Policy Updates

We may update this Privacy Policy from time to time to reflect website changes, business processes, legal requirements, or data handling practices. The updated version will be posted on this page with a revised update date.